IT Support Services & Solutions

How quickly can you recover if data loss grinds your business to a halt?
An effective data backup and recovery strategy is central to eliminating downtime and maximising business continuity. Without it, your business risks painful impacts to both long-term growth and client confidence.
Thanks to our cloud-based platforms, your data is regularly backed-up, verified, and encrypted off-site for maximum protection. In the event of a disaster, our remote engineers can rapidly restore your IT systems and get your staff back in action with minimal disruption.

As your IT system expands in size and complexity, so too does the severity and frequency of security threats. iSite safeguards your data, assets, uptime, and users to detect vulnerabilities, monitor threats, and react to malicious actors – whether from inside your company or out.
Covering core, cloud, mobile, email, firewall, and VPN environments, we defend our clients with comprehensive IT security. Whether we’re managing your anti-virus or thwarting ransomware attacks, concentrate on your business with confidence knowing your IT security is in professional hands.

It’s no secret that downtime is expensive; SMBs must deal with both lost productivity and the cost of quickly fixing the problem. Although downtime is often preventable, monitoring and maintenance is generally not a priority with the typical non-proactive IT approach.
Conversely, our 24/7 monitoring service actively scans and identifies current and potential issues before they spin out of control. This ensures your business never experiences unnecessary disruption. Combined with maintenance, such as patch management and device audits, we’re always reducing your risk of system failure, outages, and lost productivity.

Realigning IT with business goals is key to long-term success. Moving in that direction however requires extracting actionable insights from a complex mix of data tied with technical and business understanding.
Alongside monthly reporting, our Quarterly Business Review (QBR) is a strategic consult that reviews your goals and objectives, business and technology challenges, opportunities, accomplishments, new developments, budgeting, and more.
QBR is ideal for key stakeholders. It provides a high-level consult on how IT solutions can better engage corporate goals, mitigate risks, and roadmap accordingly.

As traditional landline infrastructure is phased out, VoIP is the modern alternative powered by the internet. Experience feature-rich communication with higher call quality, greater reliability, simple scalability, and business features to boost remote work, productivity, cost-savings, and more. iSite Computers is an official partner and supplier of 3CX, which supports brands like Toyota and PwC, bringing to your business a communication standard trusted at a global level. We help our clients with VoIP from start-to-finish, handling everything from initial assessment and setup to upkeep and optimisation.

Companies can be hindered by an IT infrastructure that fails to grow with them. Embracing new technology, whilst stressful and complex, enables powerful efficiency, uptime, and budgeting wins by eliminating the obvious growth barriers of outdated legacy systems.
As a managed services provider, iSite goes beyond IT support to take on an advisory role. We work with clients to understand their needs and identify new software and hardware. IT forecasting helps you make smart and practical investment decisions when it comes to deciding on technology solutions that match business objectives.

Don’t let shoddy web hosting lose you potential customers. Although your business is closed after hours, your website has to be accessible around the clock. A fast website is imperative for keeping visitors engaged on your site, and ranking high in Google for digital marketing (SEO). Host your business or personal website with iSite Computers for a fast, secure, and reliable web hosting experience. Choose from our shared or dedicated hosting plans, domains names, and unlimited bandwidth - all backed by 24/7 support from our local team.