Managed IT Services for Your South African SMB
Save on stress, risk, and costs with an outsourced IT solution that keeps your business up and running – 24/7.
We proactively protect, monitor, and manage your IT systems, so you can manage your business, while we manage your IT.
Proactive IT for Ambitious Business, Since 2008
Your expertise is your business. Our expertise is IT.
iSite Computers drives your business forward by relieving the burden of managing IT internally. Our managed offering provides you with end-to-end, fully managed IT services and support across your entire infrastructure, from backups to consulting to vendor management.
You gain 24/7 monitoring by our experts, allowing us to detect and fix issues before they become a business problem. Since 2008, we have worked with business owners to maximise their business productivity, minimize disruption, save time and money, and ultimately grow their business.
Leverage iSite Computers as your outsourced IT department of experienced professionals. With reduced IT concerns, you can rely on a stable and future-proof foundation for business success. Contact us today.
Managed Data Backup & Disaster Recovery
How quickly can you recover if data loss grinds your business to a halt?
An effective data backup and recovery strategy is central to eliminating downtime and maximising business continuity. Without it, your business risks painful impacts to both long-term growth and client confidence.
Thanks to our cloud-based platforms, your data is regularly backed-up, verified, and encrypted off-site for maximum protection. In the event of a disaster, our remote engineers can rapidly restore your IT systems and get your staff back in action with minimal disruption.
Managed IT Security
As your IT system expands in size and complexity, so too does the severity and frequency of security threats. iSite safeguards your data, assets, uptime, and users to detect vulnerabilities, monitor threats, and react to malicious actors – whether from inside your company or out.
Covering core, cloud, mobile, email, firewall, and VPN environments, we defend our clients with comprehensive IT security. Whether we’re managing your anti-virus or thwarting ransomware attacks, concentrate on your business with confidence knowing your IT security is in professional hands.
IT Vendor Management
Businesses rely on a growing list of IT vendors to support daily operations. But coordinating multiple vendors internally is a sure-fire way of serious oversight and overwhelming your staff. Without close control, SMBs lose time and money to inefficiency from poor vendor service.
With managed IT services, iSite becomes your only port of call for IT vendor management. We evaluate, negotiate, supervise, and work with vendors for you, ensuring timeous, effective, and efficient vendor relationships that makes sense to your business and bottom line.
Proactive Monitoring & Maintenance
It’s no secret that downtime is expensive; SMBs must deal with both lost productivity and the cost of quickly fixing the problem. Although downtime is often preventable, monitoring and maintenance is generally not a priority with the typical non-proactive IT approach.
Conversely, our 24/7 monitoring service actively scans and identifies current and potential issues before they spin out of control. This ensures your business never experiences unnecessary disruption. Combined with maintenance, such as patch management and device audits, we’re always reducing your risk of system failure, outages, and lost productivity.
Realigning IT with business goals is key to long-term success. Moving in that direction however requires extracting actionable insights from a complex mix of data tied with technical and business understanding.
Alongside monthly reporting, our Quarterly Business Review (QBR) is a strategic consult that reviews your goals and objectives, business and technology challenges, opportunities, accomplishments, new developments, budgeting, and more.
QBR is ideal for key stakeholders. It provides a high-level consult on how IT solutions can better engage corporate goals, mitigate risks, and roadmap accordingly.
Unlimited Helpdesk Support
Here for your employees 24/7/365, iSite gives you on-demand access to our team of IT support technicians whenever you run into trouble - no matter where you are on the planet. We handle your day-to-day IT issues through remote helpdesk support. Across workstations, servers, networks, and more, enjoy peace of mind in knowing expert IT help is only a phone call or email away.
And because our helpdesk services are unlimited, you never have to worry about exceeding monthly limits or hourly rates. It’s all included in a holistic and fixed-fee managed IT package.
IT Strategy & Forecasting
Companies can be hindered by an IT infrastructure that fails to grow with them. Embracing new technology, whilst stressful and complex, enables powerful efficiency, uptime, and budgeting wins by eliminating the obvious growth barriers of outdated legacy systems.
As a managed services provider, iSite goes beyond IT support to take on an advisory role. We work with clients to understand their needs and identify new software and hardware. IT forecasting helps you make smart and practical investment decisions when it comes to deciding on technology solutions that match business objectives.
You run your business, we manage your IT
That’s our slogan and we mean it!
Our team of professional, IT support experts proactively monitor your business’s IT network 24/7 to fix problems before they occur.
IT does not have to be an enigma.
Your business has grown but your tech stack has struggled to catch up. And the complexity of IT problems and frequent downtime has become a sinkhole for time, money, and focus.
Our goal is making your IT simple, hassle-free, and ready to scale.
The Business Benefits of Outsourcing to a Managed
Maximise business continuity
Reduce IT headaches and minimise disruptions, so you can enjoy seamless time with customers and generate more productivity from your workday.
Turnkey support at a predictable, low monthly price
A fixed price service level agreement (SLA) makes your monthly expenses with IT managed services always predictable and easy to budget. No hidden fees. No surprises.
Gain a “virtual IT” department of experts at a fraction of the cost
Work directly with our team of highly trained and experienced IT professionals. Saving you time and money from having to hire, manage, and train multiple IT staff in-house.
Approach business strategy with IT insights
Drive positive change with smart business decisions based on technical insights, leveraging tried and tested consultancy processes to improve operational efficiencies.
Safeguard your assets from cybersecurity losses
Comprehensive and ‘always-on’ protection mitigates your business from the devasting financial, legal, physical, and reputational implications of a cybersecurity breach.
What do our clients think of us?
To be able to pick up a phone and report a problem and someone on the other side of that call answers the call and gets the problem sorted NOW.
Quick turn around times and simplified processes.
Significantly reduced downtime on IT related matters and IT problems at network and user level are easily and quickly resolved with minimal frustration.
Will Managed IT Services be a Good Match for my Business?
Investing in a managed services provider is a serious investment that completely transforms the way your organisation would approach IT.
Outsourcing IT not only brings in extensive experience, expertise, and resource benefits. But also a myriad of 24/7 services and strategic consults that relieves budget, time, and staff to focus back on where it matters most: your core business.
And because managed services are proactive in nature, it cuts the odds of numerous nightmares cropping up at the worst possible time, if at all.
That said – managed IT services are not a good match for every business.
iSite Computers works best with South African SMBs that are highly dependent on technology for daily operations. Including professional services, retail, wholesale, manufacturing companies and the like, having 20 to 250 users means that managed IT likely has an opportunity of boosting your productivity and bottom line.
We help our clients overcome the following primary pain points:
• Regular downtime and frequent network outages.
• Fear of data loss and security threats, such as ransomware.
• Sudden and unpredictable IT costs.
• Poor IT infrastructure that is outdated and difficult to scale.
• Poor service delivery from ICT vendors.
• Lack of internal IT experience and management.
• Constantly dealing with new IT problems.
• No permanent solutions.
• No real alignment between business goals and IT.
• Apprehensive in making technology investment decisions.
iSite can provide you with a holistic service package to optimise your IT capabilities. Get started today with a free assessment and consult from
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How can we serve you?
As a local managed IT services company in South Africa, you can rely on a stable and future-proof foundation for your business when partnering with iSite. We encourage you to get in contact with us. We’re keen to get the conversation started.